Recently, Adobe announced its 4.75 billion dollar purchase of Marketo – an investment that should move Adobe into a B2B marketing leadership position. Already a powerhouse in the marketing industry, Adobe Experience Cloud is setting the stage for domination with this purchase, but the real question remains – will you benefit?
Adobe’s Experience Cloud was launched in 2017, with the company rebranding its Marketing Cloud as one of three sub-clouds – the other two being Adobe’s Analytics Cloud and Advertising Cloud. Some of the most impressive features of Adobe Experience include the Visitor ID service, which is vital to core operations and integration ability, Dynamic Tag Manager, which supports tools for Adobe functions as well as Nielsen and Google, and Device Co-op, which is a device graph that promotes understanding of customer behavior. Adobe Experience Cloud is relatively new but has already established itself as a competitive player in cloud computing.
Marketo is a SaaS marketing automation platform that B2B marketers find essential in building campaigns and making sales strategies operational. Sales reps use the system to understand business prospects’ behavior, while marketing executives use it to link marketing investments to the sales process and revenue generation. Marketo offers software features that allow lead management, lead scoring, mobile marketing, and website personalization, among other features. Marketo has positioned itself as a leader in B2B marketing automation, a position that Adobe Experience Cloud can only enhance.
Since Adobe acquired Marketo rather than a company with their own CRM to push, you will continue to be able to connect any significant CRM to the platform. This means that users will benefit from having all the Adobe tools at hand without being forced to make a major, and possibly disruptive, CRM switch. Joining the Adobe Experience Cloud adds powerful, advanced capabilities to Marketo. Leveraging the market-leading platform allows Marketo to enhance its strengths in mobile marketing and personalization while taking advantage of industry-leading analytics- an area in which Marketo customers have felt frustration in the past. Marketo’s B2B users will also benefit in several ways, including through its personalization engine. These Adobe tools will particularly help B2B shops that have some B2C features in their business. Marketo was already working to strengthen this aspect of their business, the Adobe purchase immediately sends them to the head of the class, leapfrogging over their competitors.
The purchase of Marketo by Adobe Experience Cloud promises better service for users of both services. Adobe Experience has the B2C market handled with numerous easy-to-use tools that can only enhance Marketo’s B2B prowess. The combination of these marketing powerhouses means that you can have the best of both worlds, keeping your favorite functions while gaining even more effective marketing features for your clients’ use.
Only time will tell the exact impact of this purchase, but you and other people in the industry have every reason to expect better service all around. The combination of these two industry leaders promises to give you groundbreaking platform power.